Warranty
Your Peace of Mind | Our 1-Year Warranty
Your satisfaction is our top priority. We stand behind the quality of our products and proudly offer a 1-year warranty to ensure your peace of mind. Here's what you need to know about our commitment to your satisfaction:
Customer Support
Have a question, comment, or concern? We're here for you! Our dedicated customer support team is just a message away. Feel free to reach out at any time, and we'll respond promptly to assist you.
Collaborative Solutions
We understand that unforeseen issues may arise. Rest assured, we are committed to working closely with you to find the best solution. Your satisfaction is our priority, and we're here to make things right.
High-Quality Products
We take pride in the quality of our products, and we're confident you'll love them. In the rare event that you encounter a problem, our 1-year warranty has you covered. Trust in our commitment to delivering exceptional products that stand the test of time.
Common Wear and Tear
While our products are crafted with precision and durability, it's essential to note that common wear and tear, especially for jewelry, is a natural occurrence. Our warranty does not cover issues resulting from normal usage, including but not limited to:
- Scratches and Scuffs: Everyday activities may lead to minor scratches, which are considered a normal part of wear.
- Fading or Tarnishing: Exposure to elements like water, perfume, or lotions may impact the appearance of jewelry over time.
How to Reach Us
For warranty inquiries or assistance, simply contact our customer support team at info@preciousgemma.com. We're ready to address your concerns and provide the support you need.
At Precious Gemma, we believe in the quality of our products, and our 1-year warranty is a testament to our commitment to your satisfaction. Shop with confidence, knowing that we're here to support you every step of the way.